Terms and Conditions

Terms Of Service

Hoster offers customers all over the world web hosting, domain registration, and site design services. It is our responsibility to safeguard every customer and offer the greatest services available. You accept the following terms of service if you use Hoster's services:

1. Acceptance of Terms

By accessing or using any part of our website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

 

2. Services Overview

HosterBD provides web hosting, VPS hosting, domain registration, cloud licensing, and related services. All services are subject to availability and may be modified or discontinued at our sole discretion.

 

3. Account Registration

To access certain services, you may need to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

 

4. User Responsibilities

By using our services, you agree that you will not:

  • Use our services for illegal or harmful activities.

  • Violate any applicable local, national, or international law.

  • Distribute viruses, malware, or engage in hacking or phishing.

  • Abuse our infrastructure or cause disruption to other users.

 

5. Payment and Billing

All services must be paid in advance unless otherwise stated. We accept payments through various secure methods. Invoices must be paid before the due date to avoid suspension or termination of services.

 

6. Refund Policy

We offer a 7-day money-back guarantee on shared hosting services. Other services (e.g., domain registration, VPS, licenses) are non-refundable once provisioned. For any refund request, please contact our support team.

 

7. Service Suspension and Termination

We reserve the right to suspend or terminate any account for violations of these terms, non-payment, or misuse of services. Suspended accounts may incur additional fees for reactivation.

 

8. Resource Usage

Clients are expected to use resources responsibly. Excessive use of CPU, RAM, or bandwidth may result in throttling, suspension, or upgrade requirements.

 

9. Uptime Guarantee

We aim to maintain 99.9% uptime on our hosting services. However, scheduled maintenance or unexpected issues may affect this. We are not liable for any downtime-related losses.

 

10. Data and Backups

Clients are responsible for maintaining their own data backups. While we may offer backup services, we do not guarantee the availability or integrity of backed-up data.

 

11. Intellectual Property

All website content, including text, graphics, logos, and software, is the property of HosterBD or its licensors. You may not copy, reproduce, or distribute content without prior permission.

 

12. Limitation of Liability

HosterBD shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.

 

13. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Updates will be posted on this page. Continued use of our services after changes means you accept the revised terms.

 

14. Governing Law

These Terms and Conditions shall be governed by the laws of the People’s Republic of Bangladesh. Any disputes shall be resolved through local courts in Dhaka.

 

15. Contact Us

For any questions regarding these Terms and Conditions, please contact us at:

Hoster

676, West Shewrapara, Mirpur Dhaka 1216, Bangladesh

Email: info@hoster.com.bd
Phone: +8801751002628